Why Does My Volume Keep Going Down

When you listen to music, watch videos, or play games on your device, you may notice that the volume keeps going down. People do complain about “why does my volume keep going down” and they try to search for ways how to troubleshoot the problem.

This can be caused by a number of factors, including background noise, speaker settings, and even software or hardware issues. To troubleshoot this problem and get your volume back to normal, you’ll need to identify the cause and take the necessary steps to resolve it. 

Why Does My Volume Keep Going Down
Why Does My Volume Keep Going Down

What Causes Volume to Keep Going Down?

1. Defective Realtek Drivers

Conflicts between audio drivers and system settings can be responsible for the volume automatically decreasing on a computer. Outdated or corrupted Realtek audio drivers can cause volume levels to decline. 

2. Background Services

Windows OS is set up to run various background services, such as virus-scanning software, gaming applications and sound drivers. These services can conflict, leading to a decrease in the sound volume. 

3. Stopped Audio Service

Windows audio services can be disabled or stopped, causing the volume to be unable to increase or decrease. When this happens, the computer may display a message stating, “No Audio Output Device is installed”. 

4. System Errors

Your computer’s sound settings might be to blame when your volume keeps going down. Corrupted or outdated audio drivers, incorrect speaker setup, or software conflicts can all cause your volume to decrease. 

5. Out-dated Drivers

Sound or audio drivers can be the culprit behind a volume that keeps going down. When drivers are out of date, they become incompatible with the operating system and cause issues with sound quality and playback. 

6. Enabled Communication Activity

If you’ve enabled a communication activity like an instant messaging program, the sound volume may be reduced automatically. It reduces to the percentage you have set, so if you’ve not adjusted it to the desired volume level, you may experience sudden drops in the sound volume.

7. Enabled Enhancements

Third-vendor or Microsoft audio enhancements may also cause sudden sound drops. We enable the enhancement feature to improve sound quality, but it can cause volume drops at certain intervals instead. This is a good indication that the audio driver might be causing the problem. 

8. Conflict Of Application

If you have recently installed a third-party application, the chances are that it may conflict with your system’s audio settings. This could result in sound volume reducing suddenly at regular intervals. A clean boot can help identify the application causing this issue. 

Related Article: How to Restart Acer Laptop: A Step-by-Step Guide

Why Does My Volume Keep Going Down – Simple Troubleshooting

Below are some simple troubleshooting steps you can take to help identify and rectify the issue of your volume going down.

1. Remove Hardware Vendors 

We install hardware vendors’ applications and software to get their features. They help keep our drivers up to date, but sometimes it causes conflicts, leading to your volume dropping. Try uninstalling the application or driver and see if it helps. Select “Uninstall a Program” from the Control Panel to uninstall the vendors.

2. Check Windows Audio Service 

Sometimes a service associated with Windows audio can be disabled, resulting in your volume going down. Windows Audio service is responsible for managing all the audio in Windows. If you suspect this might be the culprit, you may consider restarting the service. Below are the steps to do so:

i. Open the Run dialog box (Windows + R

ii. Enter services.msc in the box 

iii. Locate Windows Audio service and double-click it 


iv. From the startup, choose Automatically

v. Start the service by clicking on apply

vi. Click Ok and exit

3. Run Audio Troubleshooter

Running playing audio troubleshooting can detect and fix the issue automatically. Your computer may have the troubleshooter built-in, or you can download it from Windows Store. To run the audio troubleshooter:

i. Click Win+I to open  the Settings window 

ii. Click Update & Security

iii. Select Troubleshoot from the left side of the window 

iv. Select Playing Audio from the right side of the window 

v. Run the troubleshooter and follow the instructions displayed on your screen  

vi. Restart your computer after the troubleshooter is done running.

When it detects the problem, it will provide you with a solution.

4. Check the Volume Mixer 

The volume mixer in Windows shows all your audio input-output devices. It helps to identify if the volume is too low for a particular application or device. If so, you can increase the volume through the mixer. To check the volume mixer:

1.  Open the volume mixer by typing “Volume Mixer” on the Window search bar

2. Identify the application or device with low volume

3. Increase the sound level through the slider 

4. Click OK to save the settings 

You can also click the reset button if you don’t know how.

5. Disable Audio Enhancement

It improves the sound quality, but sometimes it causes the volume to decrease. To disable this feature, Right-click on the speaker icon on the taskbar > Select playback devices > Double-click the active device > Properties > Enhancement tab and check off “Disable all enhancements”. 

6. Perform A Clean Boot

Until now, if you can’t locate which software is causing the issue, you will have to perform a clean boot. This is a process of disabling all the unnecessary programs in your computer and restarting it. This help to disable irrelevant software and service conflicting with your audio. To perform a clean boot, follow these steps:

1. Press Windows logo + R and type in MSConfig. Hit enter or click OK.

2. On the General tab, check on “Selective startup and navigate to services

3.  Select Hide all Microsoft services and click Disable all

4. Now click on “Apply” then “OK

5. Restart your computer and check if this resolves the issue. 

Read More: How to Restart Dell Laptop with Keyboard

7. Disable Communications Activity

Windows communication activity is a feature that stops the interference of some programs and services. It can also cause the volume to keep going down as it tries to take priority over the audio. Disabling it can help to resolve this issue. To do this:

1. Locate the audio icon on your taskbar.

2. Right-click on it and head to Communication Activity.

3. Select ‘Do Nothing‘ and hit the Apply button. 

4. Your computer will no longer automatically adjust its volume when programs or services are active. 

5. Try to increase the volume and see if it stays that way. If not, move on to the next step.

8. Re-install Audio Driver

An outdated or corrupted audio driver can cause your volume keeps going down. To resolve this issue, you need to re-install the audio driver. You may download the latest version of audio drivers from the manufacturer’s website or use an automatic driver update utility. But how do you do it on your computer? I’ll show you how:

i. Right-click on the Start button and select Device Manager 

ii. Expand Sound, video and game controllers


iii. Right-click the audio device and select Uninstall 

iv. Reboot your computer when prompted 

v. After restarting, Windows will try to detect the missing drivers and install them 

vi. Check if your issue is resolved after the driver installation. 

9. Contact Support

If these steps do not help you troubleshoot why your volume keeps going down, you may need to contact a professional. It could be a hardware or complex software-related issue beyond your technical abilities. Contact an expert to help you resolve the issue. 


You have now seen why your volume keeps going down and how to troubleshoot it. Always follow the steps in order, starting from the most simple solutions. If the volume issue persists, contact an expert for additional help and support.  

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