How to Fix Dell Laptop Not Charging (8 Simple Solutions)

Are you experiencing issues with your Dell laptop not charging properly? This can be a frustrating problem, especially when you are in the middle of important tasks such as typing, watching movies, playing games, or even programming. 

This issue can make your laptop unusable and charge your battery, so fixing it as soon as possible is important.

In this article, I will discuss the causes of the Dell laptop not charging properly and provide some helpful tips to help you fix it. 

How to Fix Dell Laptop Not Charging (8 Simple Solutions)
Dell laptop not charging

Causes of Dell Laptop Not Charging

After doing my research, I found the following culprits that cause the laptop not to charge even if it is plugged in:

• Damaged/Faulty Charger: A faulty charger can cause your laptop not to charge. It is important to check it and make sure it is working properly. 

• Defective Battery: If your laptop’s battery is defective, it could be one of the reasons why it is not charging properly. 

• Outdated Software: Outdated software can also cause the laptop not to charge properly. It is important to make sure the software is up-to-date. 

• Bad Contact: If the contact between the power adapter, laptop, and the wall outlet is not good, then it can also be the cause of your laptop not charging. 

• Overheating: Overheating the laptop can also cause it not to charge properly, so check it and keep it cool. 

Ways to Fix Dell Laptop Not Charging

Trying to charge your Dell laptop, but it’s not working? Here are a few simple steps to get you started:

1. Plug AC Adapter Direct into the Wall Socket

Try plugging in the AC Adapter directly to a wall socket instead of using a power strip or surge protector.

This ensures maximum power supply to the laptop. Sometimes the power strip or surge may be providing too low a voltage. 

Step 1: Unplug the AC Adapter from the laptop, wall socket, and power strip, if any.

Step 2: Inspect the AC Adapter for any signs of damage. Look for broken wires, frayed cords, loose connections, etc. If there is any, you need to replace the AC adapter.

Step 3: Clean the power socket and the AC adapter plug using a dry cloth. Make sure no dirt or dust is blocking the connection.

Step 4: Plug the AC Adapter directly into the wall socket.

Step 5: Wait a few minutes and check if the charging indicator light is turned on. 

Last step 6: If not, plug the AC Adapter into another wall socket. 

If that doesn’t work, try reconnecting the AC adapter and battery. Another solution is to change the power adapter or try a different one.

2. Update your BIOS

BIOS is responsible for and manages your laptop’s OS and hardware device connections. Sometimes, outdated BIOS can prevent your laptop from charging.

Updating BIOS will fix any faulty settings. To update the BIOS:

1. Go to the Dell support website and search for the latest BIOS update for your laptop model.

2. Download and save the executable file on your system.

3. Close all open programs and temporarily disable your antivirus software.

4. Run the executable file and follow the on-screen instructions to install the update.

5. Once the update is complete, restart your laptop.

Updating your BIOS can help resolve power management and charging issues.

IMPORTANT: Be very careful when updating your BIOS, as incorrect changes can permanently damage the laptop.

If you are unsure about how to complete this task, don’t attempt. You can also lose the warranty if you misuse this feature.

So, make sure to read the instructions carefully and follow them properly. 

3. Update QuickSet System

If you are facing issues with your Dell laptop not charging, updating QuickSet System might be the solution. QuickSet is software that controls power management settings on Dell laptops.

Updating it can help in the smooth functioning of power management settings. Here’s a step-by-step guide to updating QuickSet System:

1. Go to the Dell support website and search for your laptop model.

2. Click on “Drivers & Downloads.”

3. Choose your operating system and click “Download” under QuickSet.

4. Double-click on the file and follow the installation instructions once downloaded.

5. After the installation, restart your laptop and check if the charging issue is resolved.

Updating QuickSet System can help in resolving issues of Dell laptops not charging. For more information, refer to the Dell support website.

4. Reinstall Battery Driver

Reinstalling the battery driver is one of the most effective ways to fix this problem. A driver is a software that allows the computer to communicate with the hardware.

To reinstall your battery driver, follow these steps:

Step 1: Locate the Microsoft ACPI Compliant Control Method Battery driver in Device Manager and uninstall it. 

i. Search “Device Manager” in the Windows search bar and choose Hardware and Devices.

ii. Look for the Microsoft ACPI Compliant Control Method Battery driver and right-click on it.

iii. Click Uninstall Device, then select the checkbox for Uninstall, the driver software for this device.

Step 2: Restart your laptop, and the driver will automatically reinstall. If that doesn’t work, download and install the latest driver from Dell’s website. 

You need to identify your laptop model and download the battery driver that’s compatible with your device.

After downloading, double-click on the file to start the installation. Then restart your Dell laptop.

This simple solution could save you from replacing your battery or buying a new laptop.

5. Check Battery Health Status

Checking the battery health status can be the best step to identify the issue with a Dell laptop that is not charging.

This will show you the battery’s remaining power and whether it needs to be replaced.

There are several methods to check the battery health of a Dell laptop:


1. Press the F2 key during the startup process to access the BIOS menu.

2. Go to the Power Management section and select Battery Information.

3. Check the battery’s health. If it says “Excellent,” the battery is in good condition.

If it says “Fair” or “Poor,” it may need to be replaced.

Via Diagnostics

1. While pressing the F12 key during startup, access the One Time Boot Menu.

2. Select System Diagnostics and click Enter.

3. Select Battery Check and click Enter.

4. Read the results to see if the battery is healthy or needs replacing. If it needs to be replaced, the battery health section will show “Replace” or “Expired.”

Via Dell Power Manager/Command Prompt

1. Download and install Dell Power Manager. 

2. Launch the application and navigate to the health tab. 

3. You will see the battery health status there.

4. Alternatively, type ‘powercfg /batteryreport’ in the command prompt to check the battery’s health.

Via LED Indicators

1. Look for a battery charging LED indicator near the power socket on your laptop.

2. If it is lit up, the laptop is charging.

3. If it does not light up, check the power adapter and try replacing it with a new one. This should help resolve the charging issues.

6. Reconnect AC Adapter and Battery

If your Dell laptop is not charging, one of the simplest and most effective ways to fix this issue is to reconnect your AC adapter and battery. 

1. Shut down your laptop and unplug the AC adapter from power. 

2. Remove the laptop’s battery. 

3. After waiting a few minutes, reconnect the AC adapter to your laptop and plug it back into a power source.

4. Reconnect your laptop’s battery and turn on your laptop to check if the problem has been resolved. Try turning your laptop back on and see if the charging issue is resolved.

Ensure you also check your AC adapter, cables, and charging port for any damages. You should also make sure that the power outlet you are using is working properly. If the adapter is damaged, here the best adapters from amazon.

7. Try Another Adaptor

Are you experiencing the frustrating issue of your Dell Laptop not charging? One effective solution to try is using another adapter.

To get started, first reconnect your Dell laptop to a power source. Then, try using a different AC adapter.

If you don’t have one available, consider borrowing one from a friend or family member or ordering a new one online*.

Once you have the new adapter, plug it in and see if your laptop begins to charge. This quick fix can save you time and money, preventing the need to take your laptop to a technician for repair.

8. Call Dell Support

If none of the above methods works, it is time to seek help from Dell company. You can contact Dell support by visiting their website and selecting the ‘Support’ tab. 

You will be directed to a page where you can select your product and enter your service tag, allowing you to chat with a representative or schedule a call-back.

Dell support can help diagnose the problem and provide solutions based on your laptop’s specific model and configuration. 

Don’t hesitate to contact them for help with your Dell laptop charging issues.

Related Article: How to Fix My Dell Laptop Won’t Turn On

When Should You Replace Your Dell Laptop Battery

Laptop batteries do not last forever. They degrade over time and eventually need to be replaced. But how do you know when to replace your Dell laptop battery? Below are the signs that indicate you need a new Dell laptop battery.

Battery Life Has Significantly Decreased

The most obvious sign that you need a new Dell laptop battery is when its capacity has significantly decreased.

When your laptop is no longer holding a charge for as long as it used to, this could indicate that your battery needs replacement.

If your Dell laptop used to last for 8 hours and now only lasts 2 hours, it’s time to consider replacing the battery. You can check the battery’s health using the built-in Windows Battery Health report or a third-party tool.

Swollen Or Bulging Battery

Another sign that you need a new Dell laptop battery is if you notice it’s swollen or bulging.

This is a serious issue that needs to be addressed immediately. A swollen battery can damage your laptop and pose a safety risk.

If your Dell laptop battery is swollen or bulging, stop using it immediately and dispose of it safely. Buy a new battery as soon as possible.

The Battery Is Not Charging

If your Dell laptop battery is not charging, it could be a sign that the battery is dead or malfunctioning and it’s time for a replacement. 

The laptop may still function normally when plugged in, but with the ability to hold a charge, it would be easier to function with an external power supply.

Don’t wait until your Dell laptop battery completely dies before replacing it. Get your hands on a replacement battery right away to prevent any inconvenience.

Replacing your Dell laptop battery is a simple process. Order a new battery from Dell’s official online store or third-party suppliers, follow the instructions to remove the old battery, and replace it with the new one.

With a fresh new battery, you can enjoy the freedom and flexibility of using your Dell laptop without worrying about running out of power.

Remember to dispose of the old battery properly. You could recycle it or take it to an electronic waste centre for safe disposal.

Related Article: How to Fix My Dell Laptop Won’t Turn On


The above troubleshooting methods of a Dell laptop not charging include checking the power source, updating the BIOS, resetting the AC adapter, and replacing the battery. 

It is essential to follow these steps carefully and contact Dell support if the issue persists.

Preventative measures such as keeping the laptop clean and avoiding overheating can also prevent charging issues. 

By following these steps, users can ensure their Dell laptop functions correctly and avoid permanent damage to the device.

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